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COVID-19 Response


 

08/27/2020

Message from Lillie & Pine Owners to Our Customers

Re: Covid-19

We struggle to find the words of reassurance during times of such uncertainty with Covid-19. We pray that you and your loved ones are well.

As this pandemic continues to keep us uncertain, we HAVE CLOSED OUR PRODUCTION STUDIO TO LIMITED + ESSENTIAL STAFF ONLY. To do our part to serve you in the safest possible way we have suspended our volunteer and visitor access.

In response to this situation, we want to provide you with some TIPS & FAQs as we work together to slow the impact of the virus.

PERSONAL CARE & HYGIENE TIPS

To take care of our community, we start by taking care of ourselves. The World Health Organization defines “Health as a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity.”

  • Handwashing: Washing your hands thoroughly and regularly is the #1 recommendation by the CDC. 
  • What if I can’t wash my hands: There are times when that is not possible. Please follow the Center for Disease Control’s recommendation to health care providers to use alcohol-based sanitizers with greater than 60% ethanol or 70% isopropanol. 
  • Protecting Yourself: Please follow these guidelines on person-person contact provided by the CDC: 
  • Positive Thoughts are IN STOCK: We like this quote from a Mayo Clinic article on laughter and health, “Positive thoughts can actually release neuropeptides that help fight stress and potentially more-serious illnesses.”

Q: What is Lillie & Pine doing in response to COVID-19?

A: HAND SANITIZER PRODUCTION:

We realized that we had all of the ingredients currently on our shelf to produce hand sanitizer. So, we shifted our production on March 19th to make hand sanitizer comprised of 70% alcohol to protect and soothe your hands during frequent hand-washing. The response has been overwhelming. They are available in (2) and (4) oz. bottles. Please note shipping times may be 1-2 days longer as these products ship USPS and UPS Ground.

 

 

Q: Is your Hand Sanitizer alcohol based? What are the ingredients?

A: Yes, it’s 70% alc/vol. See full list on product page.

Q: How much does it cost?

A: $9/2 oz bottle and $14/4 oz bottle. Raw materials and packaging have become difficult and expensive to acquire. Recent shipping regulations require hand sanitizer to be shipped via ground by USPS and UPS which makes shipping costs more expensive. We are committed to providing our customers with this product and are hopeful to lower the price when production materials are more plentiful and less expensive.

Q: How can I order Lillie & Pine products?

Shopping Online: Our online store remains open, 7 days a week/24 hours a day at lillieandpine.com. We continue to offer free shipping over $50. Curbside pick-up is not available.

 

We are so thankful to you for the innovative ways people are supporting small businesses right now. We pray for your good health. We are in this together.

Katy & Kathy | Co-Owners